The essential information you need to access your JCPenney credit card account online, make payments, and contact customer service for additional assistance is provided below. Keep in mind that Synchrony Bank is the company that issues the JCPenney credit card, and you will work with Synchrony Bank on most account-related issues.) (Customer Service Credit Card Login Payment at JCPenney)

Access to online accounts

• Log in here to make a payment and manage your account. (Customer Service Credit Card Login Payment at JCPenney)

Phone Support and Help for Customers

• The JCPenney credit card customer service phone number for payments and other assistance: 800-542-0800.

Address for Credit Card Payment

JCPenney Credit Card

P.O. Box 71719

Philadelphia, PA 19176-1719